Privacy Policy

TaxWise AI (“TaxWise”, “we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, process, store, and share your information when you use the TaxWise AI mobile application and related services.

Information We Collect

Account Information

When you create an account, we may collect:

• Name

• Email address

• User ID

• Authentication information from supported sign-in providers

Tax and Financial Information

To provide tax assistance features, we may collect information that you voluntarily submit, including:

• Tax-related questions and prompts

• Income details

• Tax calculations

• Financial information relevant to tax preparation

• Information entered into tax tools and calculators

Documents and Uploaded Files

If you use document analysis features, we may collect and process:

• PAN Card images

• Aadhaar Card images

• Form 16 documents

• Salary slips

• Bank statements

• Tax-related documents

• Other files uploaded by you for analysis

Usage Information

We may collect limited technical information necessary for app operation, security, analytics, and performance monitoring.

How We Use Your Information

We use collected information to:

• Provide AI-powered tax assistance

• Generate responses to tax-related questions

• Analyze and extract information from uploaded documents

• Improve app functionality and user experience

• Maintain account security

• Comply with legal obligations

• Detect fraud, abuse, or unauthorized activity

AI Processing and Third-Party Service Providers

TaxWise AI uses third-party artificial intelligence providers to deliver core functionality.

OpenAI

Tax questions, chat messages, prompts, and related financial information that you submit through the AI chat feature may be processed by OpenAI to generate AI-powered responses and tax guidance.

OpenAI Privacy Policy:

https://openai.com/privacy

Google Gemini

Documents uploaded for document analysis, OCR, and extraction—including PAN Cards, Aadhaar Cards, Form 16, salary slips, bank statements, and other tax-related documents—may be processed by Google Gemini to extract and analyze information.

Google Privacy Policy:

https://policies.google.com/privacy

Purpose of Processing

Information shared with AI providers is used solely to:

• Generate AI responses

• Analyze uploaded documents

• Extract document information

• Provide tax-related assistance and calculations

Data Sharing

We do not sell personal information.

Information may be shared only with:

• OpenAI for AI chat processing

• Google Gemini for document analysis and OCR

• Service providers necessary to operate the application

• Legal authorities when required by applicable law

Data Retention

We retain information only as long as necessary to:

• Provide services

• Maintain account functionality

• Comply with legal obligations

• Resolve disputes

• Enforce agreements

Uploaded documents and AI interactions may be retained for operational, security, compliance, and service-improvement purposes, subject to applicable law.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access your information

• Correct inaccurate information

• Request deletion of your information

• Withdraw consent where applicable

• Request information regarding data processing

To exercise these rights, contact us using the details below.

Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

TaxWise AI is not directed toward children under the age of 13. We do not knowingly collect personal information from children under 13.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updated versions will be posted within the application and on our public Privacy Policy page. Continued use of the service after changes become effective constitutes acceptance of the updated policy.

Contact Us

For privacy-related questions, requests, or concerns, contact:

Email: support@taxwiseaiindia.com